Puzzled? Let us help
Does the jigsaw fit through my letterbox?
The packaging dimensions are 20cm x 10cm x 10cm, which means it does not fit through a standard letterbox. That means you need to be at the address when we deliver it or you can nominate a safe place to leave your shiny new puzzle.
Every Bamboozled jigsaw is shipped untracked for free to UK mainland addresses. We will try our best to despatch your order within 24 hours and the puzzle should be with you within 3-5 working days. Let us know if there’s a safe place to leave it.
Need it quicker?
We use the Royal Mail 24-hour tracked service, which should be with you within 1-2 working days (if placed before 3:30pm). It will need a signature too. There is an additional cost that is worked out at checkout.
Do you offer international delivery?
Oui, si, ja, of course. Delivery for up to two jigsaws to European addresses is an additional £9.99. It should be delivered within 3 to 7 days, dependent on destination.
If you’re based beyond Europe, delivery is £13.99 for up to two jigsaws and should arrive within 7 working days.
Haven’t answered your question or want to know more? We’d love to hear from you. Simply email us at firstname.lastname@example.org or you can call our chief puzzler Rebecca on 07414 541820
Our registered address is 31 Woodland Road, Darlington, UK